Support

OLO|Mix clients enjoy support that is simple and convenient.  All it takes is a text, call or email, there’s no 800 numbers, waiting on hold for customer service or webforms.  Recently here in LA we had rain, in LA it leads to business problems. We can’t stop the rain but we can keep you from losing sales if your card processor went down, you lost power or wifi went down.  The good news is OLO|Mix clients just keep on rolling and so can you.  Give us a ring or send us a message and we’ll get right on it for you.

 

OLO|Mix is dedicated to helping its clients create, track and optimize revenues, investments, costs, exposures, profits and value.  Companies need to go beyond highlight, summary level reporting and get a detailed understanding of what they have purchased and the value their time, attention, energy, staffing and media investment is generating. Why?  Because the data is readily available with affordable plans and services popping up daily.

 

When it comes to media: advertising, promotion and marketing or PR agency contracts, rates and incentive structures (or not) many companies have chosen OLO|Mix to “follow the money,” including social, electronic and traditional media purchases.

 

It’s also important to know how intermediaries (including functional intermediaries like in-house “marketing, advertising and or promotional staff”) are being used—and at what cost—so that the maximum amount of spend goes toward effective media, in other words stuff that works. And if you don’t feel you’re not getting the transparency and cooperation you need, OLO|Mix makes sure you’ve got best in class contract audit and content rights.  In the exceptional case, running the program directly in-house may improve speed, quality, and overall performance if one has the capabilities required to do so, not impossible but rare nonetheless.

 

Lessons learned like never before:

When it comes to finding out all-in costs in time, money and delays causing lost-once-in-a-feed-opportunities to slip away many companies discover they forgot to keep up with the most basic internet age rule; technology, social media and SaaS (cloud services) in particular do not sleep, they are changing in real time and if left unattended even for a month can and do change drastically.  Savvy competitors can spot this in real time, like never before. Fortunes, brands and careers will be made and lost because of this transparency.

 

When SMB’s maintain disciplined watch over spends they improve their information set and get better metrics. An independent boutique agency such as OLO|Mix monitors critical revenue, cost, investment, exposure, risk and value factors and enables companies to ask better questions about position and spend leading to greater safety, security and value.

 

Expert Network  We have over 40 years experience in hospitality / food service , broad and in depth consulting experience and deep connections to experts with an additional 165 years experience of direct, hands – on management, operational, equipment, HVAC, food safety, furniture and fixtures (repair, maintenance, purchase financing), insurance, workmens’ compensation, BOE sales tax, financial, accounting, valuation (custom metrics, bench marking), advertising, promotion, marketing, social media and internet SEO (search engine optimization) solutions.

 

you don't know what you don't know

“You don’t know what you don’t know” – suggests a team approach, working together tends to bring out the best ideas and solutions for you.

24 / 7 Emergency Assistance is available

Why hire us as your consultant?  We”ll provide an objective, independent evaluation of your operation and to help show you’ve acted prudently, protect yourself and your assets.  We’ve found small and medium size business owners’ operational “running the business” tends to leaves gaps and exposures to liability and sub – optimal performance.  In addition, you may have certain legal, contract obligations or perhaps owe a fiduciary duty to your investors, creditors, partners and shareholders including a family trust, family limited partners or LLC members and or friends who have invested or loaned the business money.   * We are not attorneys, we coordinate your legal needs with our nationwide, best in class network of legal experts, asset protection and or tax attorneys.

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